The Code of Practice for Social Care Workers as defined by the Care Council for Wales is a list of statements describing the standards of professional conduct and practice required of social care workers as they go about their day-to-day work. The intention is to confirm the standards required in social care and to ensure that employees know what standards of conduct employers, colleagues, service users, carers and the public expect of them.

The Code is intended to reflect existing good practice and it is expected that employees and employers will recognise the standards they already adhere to. Canolfan Felin Fach will promote these standards by making sure that all staff understand and comply with the requirements.

Canolfan Felin Fach staff are responsible for ensuring that their behaviour does not fall below the standards set out in this Code and that any act or omission on their part does not harm the health and well-being of our service users.


This Privacy Notice concerns your Personal Data and describes how we collect and use Personal Data about you. It is drafted in compliance with Data Protection Law.

It is important that you read this Privacy Notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing Personal Data about you, so that you are aware of how and why we are using such information.

We will comply with Data Protection Law which state that the Personal Data we hold about you must be:

The types of Personal Data we hold about you

We may collect, store, use and Process the following Personal Data or categories of Personal Data about you consists of details such as:

Personal Data is collected in the following ways:

How we will use Personal Data about you

We hold your personal details for our own records only.

We will not share your personal details with any other Third Party without seeking your prior consent – unless we have a legitimate reason for doing so (by this we mean that there may be times when we need to make a referral on your behalf to other Health or Wellbeing agencies in the furtherance of our support and information services to you for your own safety or the safety of others where required by law).

Data Security and Data Breaches

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees and other third parties who have a need to know. They will only process your Personal Data on our instructions, and they are subject to a duty of confidentiality.

Removing Personal Data

Personal Data will be removed from our system if it has been superseded by other relevant or up to date information, if it is out of date, irrelevant or no longer necessary.

Any removal of Personal Data will be subject to the principles of Data Protection Law, compliance with the Lawful Basis for processing as well as other statutory rights and obligations.

Your Rights in Relation to your Personal Data

Under Data Protection Law you have the right to:

If you want to review, verify, correct, request erasure, object to its processing, or request that we transfer a copy of your Personal Data to another party, please contact the Centre Manager in writing.

Chat with us/ Siaradwch efo ni
Chat with us/ Siaradwch efo ni
Hello, How can we help you? Helo, Sut gallwn ni eich helpu chi?
None of our operators are available at the moment. Please, try again later. Here are some useful contact numbers: Nid oes unrhyw un o'n gweithredwyr ar gael ar hyn o bryd. Rho gynnig Arni eto'n hwyrach. Dyma rai rhifau cyswllt defnyddiol: Mental Health Helpline - 0800 132 737, or text HELP to 81066. Citizens Advice Bureau - 0808 223 1133. Galw Gwynedd - 01766 771000. Samaritans Bangor - 0808 164 0123. Duty Alltwen - 03000 852407.
Our operators are busy. Please try again later - Thank you Mae ein gweithredwyr yn brysur. Rho gynnig Arni eto'n hwyrach - Diolch
Please fill in the log in form, and an agent will be available to help you as soon as possible. Llenwch y ffurflen mewngofnodi, a bydd asiant ar gael i'ch helpu cyn gynted â phosib.
This chat session has ended - Thank you for contacting us. Mae'r sesiwn sgwrsio yma wedi dod i ben - Diolch am gysylltu â ni.
Was this conversation useful? Vote this chat session.
Good Bad